Raised executive performance

Business challenge

Our multi-national client had tried to implement strategies and approaches across a network of over 2,000 locations with mixed results. They wanted to build a cohesive sales, service and management culture.

Our solution

  • Individual coaching for senior executives bi-weekly, covering: prioritizing key initiatives and determining benchmarks of success, building consistent performance across multiple levels, strategies for non-performers, developing an effective on-boarding process, and creating synergistic teams

Results

  • Substantial performance increases in each division
  • Successful implementation of a major training initiative
  • New ways to measure performance and reinforce the brand
  • Consistent methods for capturing and migrating best practices and sustaining high levels of performance throughout the organization